Worst service ever. I have been waiting for more than 20minutes now. The ticket ended up being faulty. Now whose fault is that?
I keep trying to press “help” on the intercom and no one answers. Shocking service.
9 Jun 2023
Extremely disappointed with the control centre at the car park. Spoke to a Dave at the boom gate, after my ticket was faulty, would not let me out of the car park until I provided a proof of purchase. This has happened three times this week and is unacceptable. Call the property managers and they were no help. Please note I could not read the terms of conditions as I was holding up cars behind me, why are they not displayed near the exit? I will be calling Monday. I will be taking this further. Service is discussing!
8 Feb 2023
Went to an evening movie. When the movie finished there was no one to validate my card. Tried to complain at the boomgate. No one to help at all. Ended up paying $12.
8 Feb 2023
Rude people at Soonta. Refused to validate my ticket because I only bought drinks from them. No where does it say there is a minimum spend to get your ticket validated! Won’t be giving them anymore business.
28 Nov 2020
Still got charged parking despite having it validated at a food retailer.